The Best Ways to Contact Amazon Customer Service

Amazon is famous for delivering goods and services to people speedily. But sometimes, you may need their customer service to get rid of certain issues. People often ask how to contact Amazon customer service.

              

Amazon's 24/7 customer service phone number is 1-425-606-4753. You can also use the online live chat option on the customer service page to get help with delivery, security, payments, membership, and login problems.

 

Apart from that, there are also community forums you can use to find resolutions to your issue.

Keep reading to understand more about how to get help from Amazon customer service.

 

How to Directly Contact Amazon Customer Service

If you want to complain to Amazon directly, go to the ‘Contact Us Chat’ page of Amazon. Here, you can talk to a live person. Follow these steps to access Amazon customer service chat.

 

●     Navigate to Contact Us below the ‘Helps and Customer Service’ label on this page.

●     Now, choose ‘Something else’ followed by ‘I need more help.’

●     Choose ‘Request a phone call’ if you desire help over the phone from the customer service representative.

●     Apart from this, you can also go to the Help Library, type out your question, and get answers to your queries.

 

Send an Email to Amazon Customer Service

If you don’t want to use the 1-425-606-4753 Amazon customer support number, contact them through email. It will help you get a more detailed response to your query.

 

Send an email to cs-reply@amazon.com. However, if you have any account-related problems, it’s best to use an alternative method. Dial 1-425-606-4753. We also recommend that you use another contact number if you don’t receive a reply to your email after a few days.

 

How to Connect with a Live Person at Amazon?

Are you searching for an ‘Amazon customer service phone number live person’ on the web. It means that you wish to speak to a human representative. To do that, go to the Live Chat system. Here, type ‘talk to a representative.’ You will get three options. These include:

 

1.    Chat with an associate

2.    Request a callback

3.    Go back to the customer service hub

 

Here, choose the first or second option depending on your preferences. Also, you can Dial 1-425-606-4753 for further help.

 

Connect with a Live Person at Amazon Customer Service on Phone

You can also access Amazon customer service chat from your Android or iOS phone. Use these pointers to quickly open a live chat with the service.

 

●     Firstly, download the Amazon app on your Android or iOS.

●     On it, hit the ‘Profile’ icon, which is at the bottom.

●     After that, touch your account. This button will be near the upper-left part.

●     Below ‘Customer Service’ find ‘Contact us’ and tap it.

●     Now, scroll down and find the ‘Something else’ section.

●     Here, touch ‘View all.’

●     Lastly, choose ‘I need more help.’

●     Now the Amazon customer service chatbot will open.

●     Here, type ‘Talk to a representative’ to request a live service agent.

 

How to Contact Amazon Seller Support

If you face any problems in managing your seller account on Amazon, contacting Seller Support is the right choice. Follow these points to contact Amazon Seller Support.

 

●     Use your account credentials to sign into Amazon Seller Central.

●     From the ‘Accounts’ menu, tap the ‘Help Options.’

●     In the Seller Support page, find the ‘Contact by phone’ option.

●     Input your contact number and the problem you are facing in the relevant fields.

 

Here are some areas where you can receive effective support.

 

●     Adding another product listing(s).

●     Optimizing current product listings.

●     Configuring billing information.

●     Appealing for suspension of the account.

●     Handling FBA

●     Managing your inventory

●     Issues with customer communication

●     Product pricing

●     Increasing your visibility on Amazon

 

Frequently Asked Questions

1.    Is Amazon customer service open 24 hours a day?

Yes, the customer service of Amazon, reachable at 1-888-280-4331, is available 24/7. You can also contact 1-425-606-4753 for more help.

2.    How do I complain about a refund to Amazon?

Navigate to your order and tap ‘Return or replace items’ on Amazon. Now choose a reason from the list. It will be under ‘Why are you returning this’ From under ‘How can we make it right,’ choose the ‘Refund’ option. Tap ‘Continue’ and go by the instructions.

3.    What is the purpose of 888-280-4331 number?

888-280-4331 is the toll-free Amazon customer service number for USA and Canada. It is also the Amazon Prime customer service phone number. This number works 24/7. So, you can get assistance whenever you want, be it day or night.

4.    What is Amazon’s security number?

If you suspect fraud or want to report unauthorized account access, contact Amazon support at 866-216-107. This is their toll-free number and applies to erroneous or unauthorized activities in your Amazon Payments account.

5.    How can I complain to Amazon about not getting my order?

If you want to contact Amazon for an item that hasn’t arrived yet, sign into Amazon. Navigate to the ‘Help’ option. Here, choose ‘Browse help topics’ followed by ‘Need more help.’ Now, choose the ‘Contact us’ option. You can opt to speak through a phone or to a bot.

6.    What is the best way to resolve an issue with Amazon?

There are various effective ways to resolve an issue with Amazon. Use their 24/7 phone number, 1-888-280-4331 or 1-425-606-4753 if you are in the US. Use the Amazon chat feature by signing into your account through your phone number. You can reach out to @AmazonHelp on Twitter to make your request public. Otherwise, use their Help Library to seek answers to your queries.

7.    How should I connect with Amazon Prime video support?

Call 1-888-280-4331 to get Amazon Prime video support. This number is open 24 hours a day, from Monday to Friday. Apart from this, you can also dial (206) 266-2992.

8.    How do I contact Amazon customer service through social media?

Go to @amazon on Instagram or use the Amazon Help @AmazonHelp Twitter handle. You can also search for Amazon on Facebook.

 

Summing up

Now you know all about reaching out to Amazon customer service. There are various ways to seek customer support. You can use the phone, email, or the live chat option. Both mobile and web users can get quick Amazon customer service using the steps in this article.

 

Ref blog: https://www.linkedin.com/pulse/best-ways-contact-amazon-customer-service-sheetal-rani/

 

 

 

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